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Forum Discussion
alldren
Jul 18, 2023Aspirant
RAX120v2 - Can not add new devices
I have a very annoying problem. I can not add new devices to the wifi after the first initial setup, about 1 to 7 days. I've tried everything that doesn't involve hard resetting, but unfortunately ha...
- Jul 19, 2023
alldren wrote:
Thank you for the assistance. I might need a little more help, I'm not really that good with networking stuff.
In that case, I'd go for the simplest option. You will find that Netgear recommends "bridge mode" as the preferred option.
How to fix issues with Double NAT | Answer | NETGEAR Support
Talk of some things like an unexplained "DMZ mode" is not for the faint hearted.
Stick with this bit:
https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-routerThat is the first of the three options you were presented. Bridge mode is a one off fix that eliminates all the other witchcraft. Use that and you can ignore the rest.
I'd start here and look at the various hits.
bgw320-505 bridge mode - Google Search
You may even find a useful video that takes you through the process.
alldren
Jul 18, 2023Aspirant
bgw320-505Thank you for your response.
My firmware is: v1.2.8.40
It is running off a modem/router from ATT Uverse. BGW320-505
Originally I disabled the wifi on the ATT router, but I re-enabled it because I got tired of hard resetting my Nighthawk router. Now I just add any new device on the ATT router.
FURRYe38
Jul 18, 2023Guru - Experienced User
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/20927/How-do-I-change-my-NETGEAR-router-to-AP-mode
Try option #2 first.
What is the first 3 characters of the routers serial number?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
- alldrenJul 19, 2023Aspirant
Thank you for the assistance. I might need a little more help, I'm not really that good with networking stuff.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-routerFor step 2:
...disable ALL wifi radios on the modem
I know how to disable all my wifi radios on the modem.
... configure the modems DMZ/ExposedHost:
I cant find this option in my ATT modem router settings, but I know where it is on the NG's router settings.
...IP Pass-Through for the IP address the NG router gets from the modem
I did find this on my ATT modem.
Should I do the DMZ on my NG settings or IP passthrough on my ATT modem or do both?
What is the first 3 characters of the routers serial number?
6JY
Thank you again for the help.
- michaelkenwardJul 19, 2023Guru - Experienced User
alldren wrote:
Thank you for the assistance. I might need a little more help, I'm not really that good with networking stuff.
In that case, I'd go for the simplest option. You will find that Netgear recommends "bridge mode" as the preferred option.
How to fix issues with Double NAT | Answer | NETGEAR Support
Talk of some things like an unexplained "DMZ mode" is not for the faint hearted.
Stick with this bit:
https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-routerThat is the first of the three options you were presented. Bridge mode is a one off fix that eliminates all the other witchcraft. Use that and you can ignore the rest.
I'd start here and look at the various hits.
bgw320-505 bridge mode - Google Search
You may even find a useful video that takes you through the process.
- FURRYe38Jul 19, 2023Guru - Experienced User
You can't bridge the ISP Modem. Just configure the DMZ or IP Passthru on the ISP modem for the RAX router there. Nothing on the RAX router would need to be configured.
I would consider also updating to this version of FW as well. This Rev router saw many users seeing random reboot issues which this FW version fixes:
alldren wrote:
Thank you for the assistance. I might need a little more help, I'm not really that good with networking stuff.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-routerFor step 2:
...disable ALL wifi radios on the modem
I know how to disable all my wifi radios on the modem.
... configure the modems DMZ/ExposedHost:
I cant find this option in my ATT modem router settings, but I know where it is on the NG's router settings.
...IP Pass-Through for the IP address the NG router gets from the modem
I did find this on my ATT modem.
Should I do the DMZ on my NG settings or IP passthrough on my ATT modem or do both?
What is the first 3 characters of the routers serial number?
6JY
Thank you again for the help.
- alldrenJul 20, 2023Aspirant
Thank you michaelkenward
Thank you FURRYe38
Followed all your steps and I was able to setup the IP passthrough on my modem.
After the restart, I was able to add all the devices I wasn't able to before.
Regards,
Alldren