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Forum Discussion
guccia123
Nov 07, 2023Aspirant
RAX120V2 Firmware 1.2.9.52 New device connect problem
Hi, After recent update I am experiencing strange issue with router. (already did factory reset) I have several devices connected to it and some of them are not 6ghz compatible. Sometimes...
guccia123
Nov 07, 2023Aspirant
My setup is this Internet -> Provider modem -> Netgear RAX120. All devices are connected to RAX120 in router mode.
Mostly new phones and laptops. As soon as I connect new device on the phone it says connected but no internet. Then Wifi disconnects on all devices and when they reconnect including new one, and everything works.
New device means connecting device first time to netgear router. Existing devices have no problem disconnecting and reconnecting. Only first time connected devices have this weird problem.
michaelkenward
Nov 07, 2023Guru - Experienced User
guccia123 wrote:
My setup is this Internet -> Provider modem -> Netgear RAX120.
And that "Provider modem" is?
Mostly new phones and laptops.
And those phones and laptops are?
Anything Apple in there?
NETGEAR Mobile Applications and Apple Devices FAQ - NETGEAR Communities
When someone here asks you for details, they are do so because they know that the answers can be important.
New device means connecting device first time to netgear router. Existing devices have no problem disconnecting and reconnecting. Only first time connected devices have this weird problem.
That seems normal and has more to do with the anonymous devices than the router.
- guccia123Nov 08, 2023Aspirant
Provider Modem is ZTE F620
New devices are laptops, phones. Phones are Samsung and Apple, and laptops almost all brands.
- michaelkenwardNov 08, 2023Guru - Experienced User
guccia123 wrote:
Provider Modem is ZTE F620
Google suggests that this is a modem/router. So you are piling RAX120V2 router on ZTE F620router. Not a good idea.
Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.
This explains some of the other drawbacks.
What is Double NAT? | Answer | NETGEAR Support
Unless you have specific reasons for using two routers – to create two separate networks for example – it is often easier to use just one router and then to set up the second router as a wifi access point. Netgear advises this, as does just about every site you will visit.
It may be possible to put the modem/router into modem only (bridge) mode and then to use the second device as the router. Sometimes it is easier to put the second router into AP mode. But that has its own drawbacks:
Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support