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Forum Discussion
RAX120v2 randomly reboots/drops connection
recently purchased a NightHawk RAX120v2 as a replacement to my older nighthawk model. This model is up to date on firmware and is still dropping internet connection and rebooting itself atleast once ...
Firmware 1.2.8.40
Cat 6 cables
Fiber modem provided by isp. Not sure exact details atm, spectrum says this router is compatible with their modems.
Using internet port.
Ifrosty2 wrote:
Fiber modem provided by isp. Not sure exact details atm, spectrum says this router is compatible with their modems.
Using internet port.
What is that modem?
Spectrum has supplied many different modems over the years. Some of them are modem/routers which complicates things.
There should be a label on yours to tell you what you have.
What does "Using internet port" mean?
You plugged the modem into the WAN port on your RAX120v2?
Yes using internet Wan port not multi gig
Modem: SONUV1S
Sagemcon broadband SAS
Most Sagecom modems have built in routers. This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/20927/How-do-I-change-my-NETGEAR-router-to-AP-modeTry option #2 first.
Confirmed with spectrum, the sonuv1s modems supplied to them are modem only.
