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Forum Discussion
pkaytes
Apr 09, 2022Guide
RAX120v2 VPN service will not enable with FW 1.2.3.28
Hello, I just set up my new RAX120v2 router but can't enable the VPN service. After clicking "Enable VPN Service" and clicking Apply, I get a pop-up warning about using DDNS or a static IP ad...
- May 04, 2022
Hi pkaytes ,
RAX120 won’t really save the VPN enabled setting into configuration because DDNS is disabled or Internet IP is not static IP mode.
So please set up the DDNS or Wan static ip then try again, thanks.
FURRYe38
Apr 09, 2022Guru
Might ask about the beta and see if it helps any:
- pkaytesMay 02, 2022Guide
Unfortunately I got no responses.
Am I the only one who is unable to enable and use the VPN Service of the RAX120v2 ?
- FURRYe38May 02, 2022Guru
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What browser are you using?
Has factory reset and setup from scratch been performed since last update?- pkaytesMay 02, 2022Guide
My internet provider is Comcast with an Arris modem... but I don't see what that has to do with software (firmware) within the router. The VPN service within the router does not run.
if I replace the RAX120v2 with my old R7000, the R7000 has no problem providing vpn service.
Yes I have performed a factory reset and it did not help (not that I am surprised).
I can go to ADVANCED/Advanced Setup/VPN Service and click on "Enable VPN Service" (the check mark turns green and shows a white check mark), click apply, navigate to any other admin page, come back to ADVANCED/Advanced Setup/VPN Service and the check box is unchecked and of course attempting to download the configuration files is not allowed.