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Forum Discussion
PhilBates
Aug 11, 2023Aspirant
RAX120v2 Wifi signal keeps dropping
Hi, my wifi signal keeps dropping almost every day and requires constant rebooting. The problem is not with the modem. Please help. Thanks, Phil
FURRYe38
Aug 11, 2023Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What is the first 3 characters of the routers serial number?
PhilBates
Aug 11, 2023Aspirant
I don't see a manufacturer name or model number. What I do see is this:
ES2251
DOCSIS 3.1 eMTA
Made in Philippines
SD10
There is also a CM MAC number and a MTA MAC number
Does that help?
- FURRYe38Aug 12, 2023Guru - Experienced User
What is the first 3 characters of the RAX120 router serial number?
- PhilBatesAug 12, 2023Aspirant
//What is the first 3 characters of the RAX120 router serial number?//
The first three characters are: 6JY
The modem has only one ethernet port and two voice ports. I don't know if it does wifi. I picked it up new last week from the provider (Spectrum).
The firmware is up to date according to the product support pages.
Thank you so much for helping me!
Phil
- michaelkenwardAug 12, 2023Guru - Experienced User
PhilBates wrote:
The modem has only one ethernet port and two voice ports. I don't know if it does wifi. I picked it up new last week from the provider (Spectrum).
Sounds like modem only device.