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Forum Discussion
Trd628
Jun 03, 2022Aspirant
RAX120v2
My router continues to randomly restart. I had service discussions with netgear prior to realizing support was expiring. Now I'm stuck with what appears to be a broken router. I have done factory resets 3 times, turned WMM off for both 2.4 and 5. It seems to not be able to keep up with the bandwidth demand from my wyze cameras and Amazon devices. Sad that this high caliber of router can't handle standard tech items. How do I get a return under warranty, since it's clearly not functioning as it should?
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- Trd628AspirantYes, even tried the beta firmware that was mentioned. Nothing helps. I just want to know how to get my money back for this defective router. I was planning to get the more advanced rax200, but bot sure I'll be using netgear products moving forward. Especially with how difficult they make customer service after the sale.