NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Dustin_114
Jan 10, 2021Follower
RAX15 bricked after firmware upgrade
So I got my RAX15 from amazon warehouse, worked well for about 2 days, tried to update my firmware, waited 5 minutes and it does not reboot... Waited and tried to manual reboot, but the power LED st...
Christian_R
Jan 14, 2021NETGEAR Employee Retired
Hello Dustin_114,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian