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Forum Discussion
JeungSJ
Jan 08, 2021Follower
RAX15 does not connect and does not work properly
I turned on the router rax15 and used it after initial setup(Latest firmware version 1.263), but when I checked it after about 2 hours, it was turned off by itself. When it is turned on again Immed...
Christian_R
Jan 14, 2021NETGEAR Employee Retired
Hello JeungSJ,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian