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Forum Discussion

Aspirant

Jul 11, 2020

RAX15 occasionally losing internet when USB device connected

(The model is RAX15: https://www.netgear.com/support/product/rax15.aspx; I'm not sure why it isn't showing up in the "Model" list above. Also, I am running firmware version V1.0.1.58_2.0.31, which is...

Christian_R

NETGEAR Employee Retired

Jul 16, 2020

Hi AGoodUsername,

If you recently purchased the device, I would recommend contacting our support team using the link below.

https://www.netgear.com/support/default.aspx

Christian