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Solved
RAX15 Setup Issue-"Admin Account Settings" "Next" button has no affect
-Offline- using browser and wired connection, chose Manual Setup. Could not get past "Admin Account Settings". "Next" button has no affect. (Offline = Not Connected to Modem). Intention was to upl...
I decided to mark this post as solved for the first issue. See "## UPDATE ON FIRST ISSUE" above.
Hi morbius5619,
if you recently purchased the device, please note that newly purchased devices are provided with 90 days of complimentary support from our support team.
https://www.netgear.com/support/default.aspx
Christian
Thank you Christian for replying.
I sent an email to support on 8-17-2020 at 9:46PM. After sending it the page showed, Your email ticket has been successfully submitted. But I have yet to get a response.
However I do have updates.
## UPDATE ON FIRST ISSUE:
On system 2:
-After selecting manual setup and entering required info on Admin Account Settings page, instead of clicking on "Next" button, as you normally would, I entered info and used the Tab key on my keyboard to move through the fields until the "Next" button was highlighted. I was then able to click on it and proceed to the next page.
-I was then able to upload firmware RAX15-V1.0.1.64_2.0.41 released Jul 28 2020 that I had downloaded earlier. Followed by a router reset.
# This appears to be a bug in firmware 1.0.1.40_1.0.22 that hopefully was corrected in later releases.
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## UPDATE ON SECOND ISSUE:
On system 2:
-After finding a workaround for the first issue and making security changes, I went to the Internet Setup page and changed the IP setting to "Get Dynamically from ISP" followed by power cycling the modem and router.
-Received a Internet Connection error.
-Check the Linux ufw (Firewall) log and noticed src=192.168.1.1 DST=224.0.0.1 LEN=36 was being blocked. This was about all that was in the log. Checked firewall log from system 1 and found "DROP 2 192.168.1.1 224.0.0.1 - - 36 - - - - - - - RECEIVE".
-Temporrarilly disabled ufw and power cycled modem, router and Linux OS.
-After bootup I was connected to internet.
-Enabled ufw and rebooted the OS. After bootup I was still connected to internet and ufw was still blocking src=192.168.1.1 DST=224.0.0.1 LEN=36
Now that I'm connected to the internet, I have a new issue.
I will start a new post on the issue below but here is a preview.
# ISSUE--I started getting "Fraggle Attack" from my ISPs(Charter-Spectrum) default public IP gateway and dhcp server from the moment I first connected this new router to the internet. I suspect this is a bug in the firmware RAX15-V1.0.1.64_2.0.41 released Jul 28 2020.