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Forum Discussion

microsvc2's avatar
microsvc2
Tutor
Jan 30, 2021

RAX20 / AX1800 Firmware readySHARE bug?

I have upgraded the firmware on my RAX20 to V1.0.2.82_2.0.52 and it is working EXCEPT that the readySHARE USB LED is not on on ther front of the router.  I can access readySHARE as before but the LED...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Feb 04, 2021

Hello microsvc2, 

 

May you factory reset your router and let us know if your issue persists.

 

Christian 

microsvc2's avatar
microsvc2
Tutor
Feb 04, 2021
I assume I will lose all my changes, is it OK to export my config and import it after reset?
  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Feb 05, 2021

    Hi microsvc2,

     

    Yes, you may do that. 

     

    Christian 

    • microsvc2's avatar
      microsvc2
      Tutor
      Feb 06, 2021

      Well, I reset the router as suggested.  The USB LED did not come back on.  So I restored the config and still no USB LED.  I'm convinced this is a firmware BUG.  How can we get this fixed?

       

      Bob