NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

microsvc2's avatar
microsvc2
Tutor
Jan 30, 2021

RAX20 / AX1800 Firmware readySHARE bug?

I have upgraded the firmware on my RAX20 to V1.0.2.82_2.0.52 and it is working EXCEPT that the readySHARE USB LED is not on on ther front of the router.  I can access readySHARE as before but the LED...
microsvc2's avatar
microsvc2
Tutor
Feb 04, 2021
I assume I will lose all my changes, is it OK to export my config and import it after reset?
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Feb 05, 2021

Hi microsvc2,

 

Yes, you may do that. 

 

Christian 

  • microsvc2's avatar
    microsvc2
    Tutor
    Feb 06, 2021

    Well, I reset the router as suggested.  The USB LED did not come back on.  So I restored the config and still no USB LED.  I'm convinced this is a firmware BUG.  How can we get this fixed?

     

    Bob