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Forum Discussion
alpnet17
Jun 05, 2021Initiate
RAX20 authentication problem
I have Netgear model # RAX20. My cell phone (Android) cannot connect to Netgear WiFi. I get this message: "Authentication Problem" . How can I connect my cell phone to Netgear WiFi?
- Jun 06, 2021
did you put in the password wrong?
Try deleting the network from your phone and re-connecting it.
plemans
Jun 06, 2021Guru - Experienced User
Is it only 1 device with the issue?
Are you using any special characters in the ssid/password?
siliconglen
Jun 09, 2021Tutor
It's happening on multiple devices.
No characters outside of A-Z, a-z, 0-9