NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

alpnet17's avatar
alpnet17
Initiate
Jun 05, 2021
Solved

RAX20 authentication problem

I have Netgear model # RAX20. My cell phone (Android) cannot connect to Netgear WiFi. I get this message: "Authentication Problem" . How can I connect my cell phone to Netgear WiFi?  
  • plemans's avatar
    Jun 06, 2021

    did you put in the password wrong? 

    Try deleting the network from your phone and re-connecting it.