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Forum Discussion
RAX20 (AX1800) nighthawk daily dropouts
My Nighthawk AX1800 (RAX20) WiFi 6 router disconnects all wifi EVERY. SINGLE. DAY. It’s killing me. Connected devices are; 5 IOT devices (lights), 2 MacBooks, 1 Laptop PC, 3 iPhones, 1 galaxy, 2...
Gateway is the Australian NBN FTTC NCD, same as everyone else.
Firmware is V1.0.2.64_2.0.42
Firmware is V1.0.2.64_2.0.42
64sportscoupe wrote:
Gateway is the Australian NBN FTTC NCD, same as everyone else.
NBN=national broadband network.
FTTC=fibre to the curb
NCD=network connection device
Basically all you told me is you have australian internet and its fibre. And everyone in australia has it according to your "same as everyone else".
That's not a gateway. It doesn't tell me if its just an ONT or a gateway with integrated router.
- I have no idea what those things are. I connect the nighthawk to the NCD via an Ethernet cable and it has internet. That’s the entirety of my internet infrastructure in my home.
Have you had any luck resolving this? I have similar symptoms, with the RAX20 dropping one device at a time, both ethernet and wifi, requiring reboots multiple times a week in order to allow the devices to reconnect.
I was told that NetGear was escalating my case and that I'd hear back in 1-2 days, but it's now been four weeks and I'm not sure what to do next.
I have the same issue with a RAX20. I have about 5 devices connected on the LAN and about 10 wifi devices split over 2.4GHz and 5GHz. Some of the wifi devices have been assigned static IP address mappings in the router. Regularly (every few days), the DHCP wifi clients will fail to connect due to not receiving an IP address from the DHCP server. Often I get around it by switching the device from the 2.4GHz SSID to the 5GHz SSID. This is very frustrating. It started happening within days of installing the router.
From what I have read, there are other users with similar issues on other RAX devices (https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/RAX120-DHCP-Issues/m-p/1917616#M8596). How can this be? DHCP is not exactly a new technology. My old router worked solidly for 5+ years until its power supply died.