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Forum Discussion

Drew4's avatar
Drew4
Follower
Mar 08, 2021

RAX20 Crashing/restarting. DoS attack in logs

I have an RAX20 that crashes/restarts Multiple times a day whether I’m gaming or just streaming on TV. When I check the logs I see DoS Attacks with different descriptions such as UDP Flood with a specific IP address. What can I do to stop this or atleast stop the router from shutting down?

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Mar 10, 2021

    Hi Drew4,

     

    If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

     

    https://www.netgear.com/support/contact.aspx

     

    Christian