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Forum Discussion
FPSUsername
Aug 09, 2020Aspirant
RAX20 disappointing 5GHz speed (and overal range)
Hello, I have the AX1800/RAX20 router and from day one it is good yet very disappointing for it's price tag. To begin with the 5GHz issue. I have an intel AC9260 in my desktop with dual 12/18dB ...
Christian_R
Aug 13, 2020NETGEAR Employee Retired
Hi FPSUsername,
Have you had a moment to contact our support team regarding your concerns? You may contact support using the link below.
https://www.netgear.com/support/default.aspx
Christian
- FPSUsernameAug 14, 2020Aspirant
I have. The only thing they could give me is to reset the router, which I already did.
I see that other people have issues with nighthawk routers as well and to increase download speeds temporarily, a reboot is required.Not a solution.
- CaptainBAug 14, 2020Tutor
Reset the router, they told me that too, for a different problem, they probably tell everyone that. I have the same router, here in the USA it is the RAX15, and I have had very good internet and WiFi speeds, here are my settings:
In Advanced settings->
Wireless Settings->
Enable implicit beam forming -> On
Enable MU-MIMO -> Off
Enable AX -> On
Disable PMF -> On
Use other operation mode -> Off
In Advanced settings->
Ipv6 ->
IPv6 -> Off (This seems to make a big difference with my ISP)
If the range of the WiFi is compromised, you may have a Radio Frequency interference problem. Check other nearby devices for WiFi interference. It could even be a neighbor if you live in an apartment. It could also be a defective router.
- FPSUsernameAug 15, 2020Aspirant
Why would you want to turn off mu-mimo? What's the advantage there?
Btw, I do use IPV6 with the IPV6 to IPV4 tunnel. My ISP supports IPV6, but the issue is that when the modem is in bride mode, it only supports IPV4. I'll try disabling IPV6