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Forum Discussion
RAX20 dropping some connections
Have a nighthawk RAX20, it's been great. Within the past week, a few times I've lost WiFi connection to my doorbell cam, tempest weather station and myQ garage door opener. Power cycling the router f...
microsvc2 wrote:Have a nighthawk RAX20, it's been great. Within the past week, a few times I've lost WiFi connection to my doorbell cam, tempest weather station and myQ garage door opener. Power cycling the router fixes it for a while. Firmware is the latest.
Suggestions are helpful.
Bob
What frequency band are these various IoT devices using to connect to the RAX20?
If you are using the 2.4 GHz band, what channel do you have set on the router or are you using AUTO?
If using AUTO, recommend you manually select channel 6 or 11, in particular if you have close neighbors that are also using Wi-Fi.
Hi. I'm using 2.4 for these items on channel 11. I'm in a single family house on .75 acres. Neighbors aren't that close.
microsvc2 wrote:Hi. I'm using 2.4 for these items on channel 11. I'm in a single family house on .75 acres. Neighbors aren't that close.
If your router has the option to configure a 20 MHz wide channel on the 2.4 GHz band, stick with that. It will do everything you need for bandwidth on IoT devices. No need for the 40 MHz wide channel. Disable the 20/40 MHz co-existence option. Re-boot the router.
microsvc2 wrote:
I'm in a single family house on .75 acres. Neighbors aren't that close.
Bit of a stretch. WiFi doesn't get that far on my 1-acre plot.
Right. This is a bizarre issue.
