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Forum Discussion
RAX20 firmware update take forever
My new RAX20 router cannon connect and setting up by APP. The error is :ERR EMPTY RESPONSE. I Tried wired to.setup. it is taking forever to download the firmware. Questions: Why I can't connect to ...
linyenheng wrote:
Questions:
Why I can't connect to new router
How long will be the firmware update
I don't understand what you are trying to do.
If you are trying to update the firmware on a router, get the manual and read the bit about how to update the firmware:
If you visit the support pages:
Support | NETGEAR
you can feed in your model number and find the documentation for your hardware.
It will also have any firmware for your device.
I bought this new router and tried to set it up by using the quick start manual.
I installed the Nighthawk APP and started to setup my new router.
After following the guilds from the APP. I could not set it up.
Then I manually link to the new router and the error message showed:
"err empty response"
Since the method in the quick start manual does not work, I tried to use the traditional way: Using wired Ethernet cable.
After I connected to the router, the main page asked me if I want to update the firmware, and I chose "Yes"
It took me forever to wait for downing and installing and it never succeeded.
So, my previous message just want to quickly know if I got a bad router.
Eventually, I manually downloaded the firmware file, updated it and set up the wifi.
All of the manual are useless.
Now, I know why there are so many one-star reviews. It is because customers could not set it up by following the quick start manual.