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Forum Discussion

KissedAngel's avatar
KissedAngel
Aspirant
Aug 03, 2020

Rax20 "keeps starting up"

Hello, so set up of this router went smoothly. Then about two hours later it just stopped working. Now power led is an amber colour, which the manual say is the router starting up, but it's been half ...
KissedAngel's avatar
KissedAngel
Aspirant
Aug 03, 2020
The full model name is ax1800 rax20
  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Aug 06, 2020

    Hello KissedAngel, 

     

    If you recently purchased the device, I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. 

     

    https://www.netgear.com/support/default.aspx

     

    Christian