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Forum Discussion
RAX20 keeps telling me that router is disabled and reset password
I am unable to access router via webpage, getting message that router is disabled. I can access it via nighthawk app on phone but I prefer the webpage. Do not understand what happened that all of a s...
I am trying to access via a PC via web browser. I can access via my phone, but I prefer like I did before this happened to access via both my PC and Phone.
Has a factory reset and setup from scratch been performed? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
I would power OFF the ISP modem for 1 minute. Factory reset the router and power it off. Power ON the ISP modem and let it sync. Then power ON the router and walk thru the setup wizard again using a wired PC and a web browser.
Be sure to clear out all browser caches.
Try a different browser, MS Edge or Firefox.