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Forum Discussion
skyking22141
Jul 30, 2023Aspirant
RAX20 login timed out
I've tried changing the password several times, but those passwords do not work. The only way I can currently access my router is via routerlogin.net, but this log in does not give me the ability to...
- Aug 07, 2023
I did some more playing around, and I now believe that because the RAX20 is an older model of router, that Netgear Genie will no longer work as it was intended. I did login using "routerlogin.net" and have been able to get the password changed to one the router now recognized. I was able to get everything changed that I needed to, so I am happy about that. Thanks for all your assistance with this problem. You can close this ticket now.
Regards,
Paul
skyking22141
Aug 07, 2023Aspirant
I may have asked this question the wrong way and that would be my fault. What I can't do on
my RAX20 router is log into the "router settings" with a password. No matter what password I
enter, it times out every time within 30 seconds of searching. I need to get to the router setting
menu to be able to upgrade my firmware. I tried entering the IP address and that fails as well.
I've reset the router to factory default and it still doesn't take a password or the IP address. Is there
a way to fix this problem? Sorry if I misled anyone with my original question.
Paul
michaelkenward
Aug 07, 2023Guru - Experienced User
skyking22141 wrote:
What I can't do on my RAX20 router is log into the "router settings" with a password.
How are you doing this?
Kitsap asked an important questions that I can't see answered.
What web browser are your using?
Are there any browser messages when it times out?
Do these help?
How do I log in to my NETGEAR wireless router? | Answer | NETGEAR Support
and this:
If you cannot login to your router | Answer | NETGEAR Support
It might also help if you told people what the modem is in front of this router, if there is one. The make and model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
- skyking22141Aug 07, 2023Aspirant
I have "netgear genie" on my desktop and thats how I initially login my router.
Once there, I have a menu on the left side of the screen, see attachment below.
As you can see, one other problem I have is that every night when I put my
system in "sleep mode", the next day my "WiFi" has lost its connection and I
have to reconnect my WiFi on my router. The fourth item on the menu is
"router settings" and that is the menu item I cannot access. When I click on
"router settings" the system searches the password to log me in, but it "times out"
within 15-20 seconds.
Login is required in order manage any of the functions listed located at the bottom of the login screen.
Hope this helps clarify what I am unable to do.
- FURRYe38Aug 07, 2023Guru - Experienced User
Does same thing happen if you use a PC and WEB BROWSER and connect to the routers IP address at 192.168.1.1?
- FURRYe38Aug 09, 2023Guru - Experienced User
One can always use a web browser to log into the routers web page and make configurations here or setup the router from scratch. It's recommended. https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
FURRYe38 wrote:
Does same thing happen if you use a PC and WEB BROWSER and connect to the routers IP address at 192.168.1.1?
- KitsapAug 07, 2023Master
skyking22141 wrote:I have "netgear genie" on my desktop and thats how I initially login my router.
Once there, I have a menu on the left side of the screen, see attachment below.
As you can see, one other problem I have is that every night when I put my
system in "sleep mode", the next day my "WiFi" has lost its connection and I
have to reconnect my WiFi on my router. The fourth item on the menu is
"router settings" and that is the menu item I cannot access. When I click on
"router settings" the system searches the password to log me in, but it "times out"
within 15-20 seconds.
Login is required in order manage any of the functions listed located at the bottom of the login screen.
Hope this helps clarify what I am unable to do.
When you put a Windows computer into sleep mode, it often powers down the Wi-Fi adapter. Depending on your Windows settings, when you wake up the computer it may or may not automatically reconnect the Wi-Fi.
Is your Windows computer a laptop or desktop system?
Your best option for changing router settings is to log in to the user interface using a web browser on your computer. Avoid both the Genie and a mobile application for this task.
- michaelkenwardAug 07, 2023Guru - Experienced User
Kitsap wrote:
When you put a Windows computer into sleep mode, it often powers down the Wi-Fi adapter. Depending on your Windows settings, when you wake up the computer it may or may not automatically reconnect the Wi-Fi.That can happen even without sleep mode.
There's a power saving option for many, perhaps most, USB devices.