NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

WAZP's avatar
WAZP
Follower
Aug 08, 2021

RAX20 POWER STAYS OFF AFTER POWER OUTAGE

I just bought an RAX20 router that is connected to a UPS. When the power goes out and the UPS dies, Then when the power is restored, the power does not come back on the router. Why? How can I make it return to the power on state after a power outage?

 

WAZP

 

Long time Netgear fan...

3 Replies

  • > [...] Then when the power is restored, the power does not come back on
    > the router. [...]

     

       Are you saying that the RAX20 no longer starts properly when power is
    applied to it?  Is that when it's connected to some known-good simple
    outlet, or only when it's connected to your (unspecified) "a UPS", or
    what?

    • Rk2000's avatar
      Rk2000
      Aspirant
      It will turn on but you must have someone physically at the location to press the power button. In the past, my routers would automatically boot when the power was restored. This makes it tough to manage a smart home when you’re out of town and the power goes out.
  • I have the exact same issue. Forced to manually turn the router power on after an outage. This is a poor design for smart homes when the user is away from the house.