NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RAX20
My Nighthawk will see all of the devices in my home, tv's, cameras, phones and a personal laptop. My company sent a new laptop and for some reason the company laptop will not see the Nighthawk. The...
What make/model is your laptop & what Wifi device does it use?
If it uses an Intel Wifi adpater it is likely you need to update your drivers to correctly work with the new AX Wifi functionality.
For my Intel NUC PC, the drivers offered by windows were "up-to-date" but didnt work (i could not see the SSID).
I downloaded the latest driver from the intel website & it worked fine after that.
I had to do the same thing for my 2 dell work laptops.
If it is not possible to update the drivers (as its a work laptop & you dont have admin rights) which was the case for my wifes Dell laptop, you can disable the AX functionality in the router as a last resort.
However, if you do this, you are loosing one of the main functions of Wifi6 so its best to try the driver update first.
GabboCH wrote:What make/model is your laptop & what Wifi device does it use?
If it uses an Intel Wifi adpater it is likely you need to update your drivers to correctly work with the new AX Wifi functionality.
For my Intel NUC PC, the drivers offered by windows were "up-to-date" but didnt work (i could not see the SSID).
I downloaded the latest driver from the intel website & it worked fine after that.
I had to do the same thing for my 2 dell work laptops.
If it is not possible to update the drivers (as its a work laptop & you dont have admin rights) which was the case for my wifes Dell laptop, you can disable the AX functionality in the router as a last resort.
However, if you do this, you are loosing one of the main functions of Wifi6 so its best to try the driver update first.