NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
347Eric
Nov 29, 2019Aspirant
RAX20
My Nighthawk will see all of the devices in my home, tv's, cameras, phones and a personal laptop. My company sent a new laptop and for some reason the company laptop will not see the Nighthawk. The...
plemans
Nov 29, 2019Guru - Experienced User
What wireless card is in the laptop?
Many of the newer laptops with the intel chipset need to be updated before they'll work with the RAX devices. I had this issue with an intel ax200 but as soon as I updated the driver from the manufacturer, it worked great. Don't trust the built-in driver update tools in some of the laptops. Actually look up the card and go to the manufacturers website to get the driver.
347Eric
Dec 15, 2019Aspirant
The problem was that my laptop (Dell) was not compatible with AX.