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Forum Discussion

Matos's avatar
Matos
Follower
May 31, 2021

RAX20

Bought this AX1800 wifi router in Walmart last week but when I try connecting it with password provided it says password invalid.

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hello,

     

    If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

     

    https://www.netgear.com/support/contact.aspx

     

    Christian