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Forum Discussion

RichardBenson's avatar
RichardBenson
Aspirant
Jul 12, 2021

RAX200 - Ethernet Port - Red light

Hi,   I recently purchased a new router, the RAX200, and I'm extremely happy with its performance.   However, as of last night, the ethernet port keep on showing a red light instead of a steady w...
plemans's avatar
plemans
Guru - Experienced User
Jul 12, 2021

Which ethernet port? 

1-5? 

Wan port? 

 

If its the 1-5 port, it indicates a 10/100mbps connection and not gigabit. 

  • RichardBenson's avatar
    RichardBenson
    Aspirant
    Jul 12, 2021

    Hi Plemans,

     

    Thank you for your response.

     

    So the ETHERNET port I was referring to is the YELLOW RJ45 port that the router uses to connect to the ISP modem.

     

    Thanks for all your help :)

    • plemans's avatar
      plemans
      Guru - Experienced User
      Jul 12, 2021

      What ISP modem is it? (model)

      Have you checked the cable? I've seen sketchy cables cause issues. 

      Make sure its a cat 5e or better cable and decent quality

      • RichardBenson's avatar
        RichardBenson
        Aspirant
        Jul 12, 2021

        Hi Plemans,

         

        The Spectrum Modem is a DOCSIS 3.1 cable modem - 3.1 E31N2V1 Hitron.

         

        Also, ethernet cable looks good, decent quality - Cat 7... Been using it for a few months, no problem.

         

        Thanks :)