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Forum Discussion
wingdam
Feb 17, 2020Star
RAX200 2.4ghz fails to connect
I just got a RAX 200 as a gift last week and suddenly the 2.4 ghz won't connect to any device, I get the following msg (WLAN access rejected: incorrect security) 5ghz is fine. I'm running the latest...
Elie973
Aug 17, 2020Aspirant
Hello everyone, my RAX200 had the same issue, all my IoT were disconnected from the 2.4Ghz, for example my Nest Thermostat told me "You had changed wifi password" while not at all, it's the same wifi password i use for ages.
Sometimes on the 5Ghz my mac and iPhone are still connected but not connection, i can't navigate on internet, i reboot my RAX200 at least 2 times per day, i'm really desapointed, it's a shame to sell an expensive product like this that doesn't work, i never got issues like this with my previous 30€ TP Link repeter i don't understand why?
- MrTapperAug 17, 2020Aspirant
I returned it to Amazon and got a replacement. The replacement worked ok for a while then I had issues with the download speeds.
I was getting 90/36 MB from the RAX200 even though my ISP package is 516/36 MB
Restored it to factory settings and installed the latest firmware but it made no difference.
As a last resort I disconnected the RAX200 and changed my ISP supplied router back to router mode and the speeds were back to normal.
Luckily it was still within the return window for Amazon so I sent it back. I'll probably wait until Wifi 6e routers are on the market.
I'll probably check out other brands etc and do much more research before buying another router.
- jwv1111Sep 05, 2020Aspirant
So the work around is to leave the default password which comes with the router. Seems like a bug in the firmware
- jwv1111Sep 05, 2020Aspirant
just to add: This issue im having is if a simply change the wifi name and reset it wont connect unless I keep the default password the same as on the router...