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Forum Discussion
RAX200 2.4ghz fails to connect
I just got a RAX 200 as a gift last week and suddenly the 2.4 ghz won't connect to any device, I get the following msg (WLAN access rejected: incorrect security) 5ghz is fine. I'm running the latest...
I returned it to Amazon and got a replacement. The replacement worked ok for a while then I had issues with the download speeds.
I was getting 90/36 MB from the RAX200 even though my ISP package is 516/36 MB
Restored it to factory settings and installed the latest firmware but it made no difference.
As a last resort I disconnected the RAX200 and changed my ISP supplied router back to router mode and the speeds were back to normal.
Luckily it was still within the return window for Amazon so I sent it back. I'll probably wait until Wifi 6e routers are on the market.
I'll probably check out other brands etc and do much more research before buying another router.
So the work around is to leave the default password which comes with the router. Seems like a bug in the firmware
just to add: This issue im having is if a simply change the wifi name and reset it wont connect unless I keep the default password the same as on the router...
ok so I resolved it... if you have special characters in your password it will work fine until you either reboot or unplug the device... my password had quotes in it... thats why the default password worked as its just letters and numbers. I removed the quotes from the password and eveything worked fine
For the sake of clarity in case anyone else runs into this
When I was setting up your router I changed the WiFi name and password from the default as everyone does. This was all working great until a couple of days later i unplugged and moved the router to another room then I found none of the previous devices i.e. iphone, themostat etc were connecting. The password I had changed from the default was using had quotes in it. After trial and error I found that passwords with quotes (didnt check other special characters) would intially work until you did manual reboot (or unplugged) then no previously working devices would reconnect, they would display the 'enter your password message' even though the password was correct. I reomoved the quotes from the password and the problem dissapeared. This is also why I found that everything also worked if I renamed the WIfi but kept the origonal default password...