NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Rax200 firmware update V1.0.2.8_1.0.45 causes the router to go offline every few hours
I just updated my Rax200 router with the firmware update V.1.0.2.8_1.0.45 this morning. It has lost connection to the internet 4 times so far today. The Netgear CM1100 connected by an Ethernet cabl...
So, like a lot of us did.......we reverted back to the previous F/W. Have you tried? Go to Netgear support download and get it. For some such as myself no issues. Good luck
- Forgot to mention, recommended to factory reset after installing previous version of F/W
Also uncheck auto update in the update firmware section.1.0.2.88 Firmware does not fix the issue. Both Wifi bands completely drop and dissappear for a few minutes. Can anyone recommend another brand that works well for them? My R7000 works better than the RAX200 but I have a lot of devices so I was looking for a better router. The RAX200 is not.
This is the first app I pull up whenever I have suspected issues with connectivity:
https://www.pingplotter.com/download
At first it may look rather cryptic but actually it tells you a lot and really narrows down where the problem is in terms of IP addresses-when an image of the PingPlotter is saved and provided to the ISP it provides both parties a clear picture of what is going on with your connection. Packet loss of course occurs whenever there are disconnects-this app pinpoints where the packet loss occurs first-that is where you need to focus your attention-do no be surprised if it is not your router. Give it a try and post your results here-a picture is worth a thousand words and there are a lot of people far more knowledgable than myself that can contribute a wealth of information. Hope this helps.
