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Forum Discussion
Rax200 firmware update V1.0.2.8_1.0.45 causes the router to go offline every few hours
I just updated my Rax200 router with the firmware update V.1.0.2.8_1.0.45 this morning. It has lost connection to the internet 4 times so far today. The Netgear CM1100 connected by an Ethernet cabl...
This is the first app I pull up whenever I have suspected issues with connectivity:
https://www.pingplotter.com/download
At first it may look rather cryptic but actually it tells you a lot and really narrows down where the problem is in terms of IP addresses-when an image of the PingPlotter is saved and provided to the ISP it provides both parties a clear picture of what is going on with your connection. Packet loss of course occurs whenever there are disconnects-this app pinpoints where the packet loss occurs first-that is where you need to focus your attention-do no be surprised if it is not your router. Give it a try and post your results here-a picture is worth a thousand words and there are a lot of people far more knowledgable than myself that can contribute a wealth of information. Hope this helps.
I ended up going to back to V1.0.1.12_1.0.41. It is not perfect but V1.0.2.8_1.0.45 was bad. My router went offline overnight until I powered cycled in the morning.
I am now updated to Firmware version V1.0.2.88.0.50 it has been stable for me. Other than trying to upsell me to the Netgear Armor that I do not want,
Regards,
Bruce Donham
To make sure that NG Armor is disabled-connect to the router using the Nighthawk app-on the home screen tap the upper left corner with the home symbol-tap on settings-tap on security-deselect NG Armor with the slider (no longer green). Hope this helps.
I am using the nighthawk app. I was just grumbling about the pop up when you start the Nighthawk up after the upgrade. I did not activate it and i did already saw where the slider can disable it. Perhaps I am just tired of Norton, trying to jam Lifelock down on my computers with endless popups. then eventualy installing it, saying it is "free" when eventually they will increase prices to cover it.