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Forum Discussion
RAX200 Firmware Version V1.0.3.102_1.0.56 Issues
Ongoing horrible issues with this RAX200 router. Over a month now and multiple tickets to Netgear Gearhead support. There are a couple of issues, but this one is bad. When you remove ANY port forw...
Hi,
FWIW..... I remember going thru 2 RMA's with the 3rd router finally working as it should. It was a different manufacturer though. Just saying things like this happen. I just factory reset mine this morning, I get an occasional freezing of the router every 3-7days, so I decided to start doing a factory reset every so often, to see if the freezing whould stop....to early to tell. Overall, I have accepted the fact that sometimes Netgear puts out bad firmware which really screws up the router, but V1.0.3 working for me.
I wish I could be as understanding as you are with a $600 router that needs to be factory reset every time it freezes up once or twice a week like yours does. I should have metioned that the firmware the router came with is 3 versions (maybe 4) lower then what was on the router in April 2020 when I got it. All 3 upgrades Netgear was "put the latest firmware on and see what happens." Since my issue has been ongoing since initial purchase I might feel a little better about saying "Netgear puts out subpar firmware regularly". Best of luck with your factory resets :-)
- So my router will out of the blue drop ALL the 2.4ghz CONNECTED devices for no reason what so ever. Paid for and contacted netgear gear heads, performed multiple firmware reflashed as well as factory resets to no avail. For $599 this thing should be bullet proof is anybody else having this 2.4 band issue?
My old 2.4 Ghz devices drop on the regular with this particular router.
By the way, Gear Head support could not resolve my issue and Best Buy will not take this router back. So anyone interested in buying a slightly used Netgear RAX200?
- Still getting random zombie mode where the router just stops doing its routing thang. I only factory reset once. So the theory I was going to test is moot. (Doing a factory reset once a week is not what I want to do). Other than this, my RAX200 is awesome!
- Don't waste your money, it worked well for 11 months and now I'm fighting with them to get a replacement sent to me as it began giving me issues in month 11, now after following all of their instructions, I am just outside of the 12-month warranty period so they won't refund me and their replacement devices are "out of stock". I have been a netgear fan for years, I have a cable modem switch and wifi router, I will NEVER buy a netgear product again.
They talked me into their $140 gear head support as it was "necessary" for troubleshooting the issues... They did the same exact **bleep** that I told them I had just got done doing... If I wanted kindergarten level support I would have saved my money. My case has been escalated 3 times and I haven't gotten a call back or email... Asus products are far superior and the customer support leaves netgear in the dust.