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Forum Discussion
wingdam
Jun 09, 2020Star
RAX200 is the ultimate POS-Overheats-drops 2.4 and net
Here's my story: I bought this as an open box unit when I was in Chicago before the shutdown and at first thought it was pretty good with great range on the 2.4 band for my security cameras. Now it ke...
TrotterX
Jun 15, 2020Star
Hi
Another RAX200 dropping WiFi mine has been doing the same since the latest update and no way of rolling it back that I can see. I’ve been trying to contact netgear myself but with no luck and my RAX200 is only a month old with support still on and can’t get through to them for love nor money.
I have found a little work around after messing with some of settings that seems to have stabilised things as I’ve had no drop outs for a week where it was several times a day. I have switched off air time fairness and set the WiFi speeds across the channels back to default rather then all being on max I’m no expert in this area so you may understand better how this has seemed to have worked it may well be that if the fault is the router getting to hot that changing these settings is making it work less hard thus cooling it down
Another RAX200 dropping WiFi mine has been doing the same since the latest update and no way of rolling it back that I can see. I’ve been trying to contact netgear myself but with no luck and my RAX200 is only a month old with support still on and can’t get through to them for love nor money.
I have found a little work around after messing with some of settings that seems to have stabilised things as I’ve had no drop outs for a week where it was several times a day. I have switched off air time fairness and set the WiFi speeds across the channels back to default rather then all being on max I’m no expert in this area so you may understand better how this has seemed to have worked it may well be that if the fault is the router getting to hot that changing these settings is making it work less hard thus cooling it down
- Christian_RJun 18, 2020NETGEAR Employee Retired
Hello TrotterX,
You may contact support by registering your device using the link below. I have also included a link for you to view our current and previous firmware versions of the RAX200.
Support: https://www.netgear.com/support/default.aspx
RAX200 Firmwares: https://www.netgear.com/support/product/RAX200.aspx#download
Christian