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GrenadaV's avatar
GrenadaV
Guide
Oct 17, 2021
Solved

RAX200 Issues setting up replacing D7000

Hi all,   Hopefully someone can help me out. I had a D7000 router and want to replace it with the new RAX200, have matched the settings of the D7000 with the RAX200 and I cannot get an internet con...
  • gvillage's avatar
    gvillage
    Oct 25, 2021

    Hi again Plemens,

     

    Apologies for the delay in response, until yesterday I was still using the D7000, however I decided to try something I hadnt done yet.

     

    I backed up the config file for the D7000, then tried to retore that to the RAX200, got an error message that it was in the wrong format.

     

    Then out of the blue, I remembered a setting that was hiding in the depths of advanced settings.enabling  VLAN which was on the D7000 but disabled on tjhe RAX200. Then instantly I got the connection.

     

     

    Thanks everyone for your help, very much appreciated.

     

    Kind regards

    Rossco

    plemans wrote:

    If its a new purchase, you get 90 days of free support. 

    To get a hold of support. Click on "MyNetgear" at the top.
    Register an account (or login) and then the device.
    From there you can start the support process. Keep in mind that its only free for the first 90 days.

     

    Might help with setup for you to be able to talk to some one :)

     

    what firmware is on the RAX200? 

     

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 26, 2021

For your future needs, Netgear has set up a community forum specifically for the NightHawk RAX WiFi 6 Router products. Most of the people who watch that forum are more likely to have experience with NH router products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/bd-p/en-home-routers-nighthawk-wifi-ax6

 

Please use this link to the main forum product list to review and choose where to make your posts. 
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear


Thank you.

GrenadaV wrote:

Hi all,

 

Hopefully someone can help me out. I had a D7000 router and want to replace it with the new RAX200, have matched the settings of the D7000 with the RAX200 and I cannot get an internet connection (Fibre)

 

Got the RAX 200 to help increase my wifi speed and coverage.

 

Help please, I have been pulling my hair out (whats lefft of it anyway :-):smileylol:

 

Kind regards

Ross