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Forum Discussion
Generik777
Jan 11, 2021Aspirant
RAX200 keeps disconnecting LAN devices randomly
Most of my devices are WiFi but my PS4, PS5, and AppleTV are connected via Ethernet. It doesn't matter which device I am using it will randomly disconnect for a few seconds once an hour or so, sometim...
Christian_R
Jan 15, 2021NETGEAR Employee Retired
Hello Generik777,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
Generik777
Jan 16, 2021Aspirant
It was purchased April or may of 2020. It’s still under warranty but it says that the support is expired.