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Forum Discussion
darrensa
Jun 08, 2021Tutor
RAX200 keeps dropping off WiFI & Internet
Hi All. I purchased a NightHawk RAX200 last March, so just out of warranty! Over the past couple of weeks it keeps dropping all connections from the Network, Ethernet & Wifi. A reset of the rou...
psychopomp123
Jun 13, 2021Luminary
I'm sure you've noticed the RAX200 has a built-in fan which is only supposed to come on once the router reaches a certain tempertaure. In your case it seems the router's fan isn't coming on when it should be, I would get RMA it and get a replacement. You really shouldn't be using your own cooling system when the router has a fan built-in....
Sakazakii
Jun 14, 2021Initiate
Thank you. I did notice the little fan running as quick as it can. It just doesn’t seem like it can keep up. I have my router on a hard wooden board and keep it 8 inches away from the wall or other items. I have two small dowel rods I use to give it extra lift on the base to give extra airflow underneath. I know the router shouldn’t be running this hot but until I can drop another $400-$500 I will just have to keep it cool however I can. This hopefully is just a glitch with my router but the extra cooling keeps me connected for now.
- darrensaJun 14, 2021TutorHi all
So quick update, downgrade of fw didn’t work, still loses all connections. I think mine may also be a heat issue - as it gets very warm, I only ever hear the fan coming on when it’s rebooted. I’ve contacted Amazon and they are shipping me a replacement, really impressed with their customer service.