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Forum Discussion
Vyk
Dec 02, 2020Tutor
RAX200 keeps dropping WAN connection
Hi, I recently bought RAX200 and it appeared working fine for 5 days until yesterday when random disconnects on WAN started happening. Following messages appear in logs repeatedly: [Internet con...
plemans
Dec 02, 2020Guru - Experienced User
when you were putting the hiltron back in router mode, did you ever try the RAX200 in AP (access point) mode to rule out the double nat causing issues?
- VykDec 02, 2020Tutor
No, I didn't try RAX200 in AP mode yet. That is next on my list.
Can double NAT cause a drop like this? I understand it will increase latency, but a bump of 3-5 ms doesn't impact me much. I have had double NAT configuration run absolutely fine for several years using a Linksys router. It wasn't a delibrate configuration, but I just happen to discover it when I got a new router to replace my 5 years old Linksys.
- plemansDec 02, 2020Guru - Experienced User
it can.
Another thing to try is the RAX devices have been fairly responsive to factory resets and clean installs (not from backup) with firmware changes. If one hasn't been done since a firmare update, its another reasonable step to try.
- VykDec 02, 2020Tutor
Thanks for the tips. I'll try both of your suggestions.