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Forum Discussion
olivethi
Jul 09, 2024Aspirant
RAX200 loose internet connection
Hello friends. I'm facing an issue with RAX200. Once a day i need to restart the router due to loosing internet connection on the extenders AX80 and also in the cable that I use direct in my PC. ...
olivethi
Jul 12, 2024Aspirant
These extenders EAX80s? Yes
How many extenders do you have connected?
I have 2 extenders
What is the distance between the extenders and the RAX router? In Feet. 59ft
Does this happen with the extenders turned OFF? No
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
ISP Modem NOKIA Model: G-1425G-A
What is mfr?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. Im using this CAT6
What channel configurations are currently set on the router? 36
What is the size of your home? Sq Ft?1,150ft
Tks for your help.
How many extenders do you have connected?
I have 2 extenders
What is the distance between the extenders and the RAX router? In Feet. 59ft
Does this happen with the extenders turned OFF? No
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
ISP Modem NOKIA Model: G-1425G-A
What is mfr?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. Im using this CAT6
What channel configurations are currently set on the router? 36
What is the size of your home? Sq Ft?1,150ft
Tks for your help.
FURRYe38
Jul 12, 2024Guru - Experienced User
For that size of home, the RAX and just 1 EAX should be enough. Can you try turning OFF one EAX80 and have the other EAX80 place about 30-40 feet away from the RAX router? See if internet connection maintains or goes down again?
- olivethiJul 12, 2024AspirantI've 3 floors in my house. The rax200 is in de middle floor (main room).
Then I've one eax80 in the 1 floor to attend the 3 bedrooms. And one eax80 in the 3rd floor to attend the backyard. The signal of the rax200 in the first and 3rd is not strong enough.- FURRYe38Jul 12, 2024Guru - Experienced User
Lets turn OFF the 3rd floor EAX80 and see if this loss of internet connection continues.
- olivethiJul 13, 2024AspirantHi.
I forgot to mention that both extenders are connected with a cat6 cable from the RAX200.
Even though foi you think that I need to turn off the extender that is in the 3rd floor?
Tks in advance.