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Forum Discussion
RAX200 not letting some devices connect to the internet via wifi.
I replaced my NETGEAR 1700 router a few weeks ago with the RAX200. It was fairly easy to set up but over the last couple of weeks I found that my Ring app and my Dish receiver would connect fine to t...
Thank you, it seems to have reverted back to it no communication issue again. I tried turning off the AX and the Smart connect, and it will actually show the cameras are there but won't communicate with them in Live mode. Dish is back to not communicating.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- FW version, V1.0.10.140
- ISP isd, Ziply fiber (i have dsl because FO isn't available to me yet)
- ARRUS router, model # NVG4438
arrus dsl modem, should have been more specific.
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.Have not had any luck with any of the suggestions. My ISP will not give any help with 3rd party devices. I have noticed that my issue seems to be with my s21 Galaxy phone. I can access my cameras with my PC while connected to the RAX200. This doesn't explain why my dish receiver doesn't have connectivity to the internet while connected. I have a feeling that it might be due to the age of the receiver. I can get around it by connecting the receiver to the ISP wireless. Thanks for the help.