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Forum Discussion
RAX200 not recognizing internet from CM1200
Hello All, I am hoping that you can help since my tech support expired 6 days ago after buying these two devices: RAX200 and CM1200. Everything was working fine till this morning. The router i...
Try this.
disconnect everything from the cm1200. including coax.
power off both the modem and the router.
connect the modem back to the coax.
power the modem on. give it several minutes to fully boot.
connect the cm1200 to the router. hook up to port 1 on the modem and the wan port on the router.
power on the router. give it several minutes.
does it work?
Also, the cm1200 might have 4 ports but the average user can only use 1 or 2. reason why is most isp's only allow 1 public ip address (unless you pay for more or have a business line). That means only 1 device can connect to the cm1200. The 2nd port can be used if your router supports wan port aggregation (the rax200 does) but I woudn't use it. port aggregation has had issues with consumer devices for quite a while (and not isolated to netgear).
So make sure you're router is connected to port 1 on the modem and NOTHING else is plugged into the modem.