NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Rax200 Problems with Smart Connect with Sonos and Philips Hue Sync Box
Hello everyone
I have the following problem:
As soon as I SMART Connect to my RAX200 (FW: V.1.0.10.140_1.0.79) I get problems with the WLAN connection to:
1) Sonos
2) Philips Hue Sync Box
The problem is that I get the message from the two apps from Sonos and the Hue Sync Box that no devices are connected. When I deactivate Smart Connect again, wait a short moment, the apps, Sonos speakers and the Hue Sync Box work again.
What can I do against it? Is there a solution?
Thank you for feedback and greetings
#Rax200
2 Replies
Alston1968 wrote:Hello everyone
I have the following problem:
As soon as I SMART Connect to my RAX200 (FW: V.1.0.10.140_1.0.79) I get problems with the WLAN connection to:
1) Sonos
2) Philips Hue Sync Box
The problem is that I get the message from the two apps from Sonos and the Hue Sync Box that no devices are connected. When I deactivate Smart Connect again, wait a short moment, the apps, Sonos speakers and the Hue Sync Box work again.
What can I do against it? Is there a solution?Thank you for feedback and greetings
#Rax200
Yes, turn off smart connect. Give your router separate SSIDs for the bands so they can be identified by your iOT devices and by the mobile device where you are running the configuration application. In general, the iOT device has to be connected to the same Wi-Fi band as the mobile device where you are running the configuration application.
If your iOT device connects to the 2.4 GHz band, the mobile device where you are running the iOT configuration application also has to be connected to the 2.4 GHz band.
Get a Sonos Boost from your dealer. $100. Plug it into your router with an Ethernet cable and it will fix everything. The Boost will set up a network for your Sonos system.
