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Forum Discussion

Nightcat's avatar
Nightcat
Aspirant
May 29, 2020

RAX200 Router not found with Nighthawk Android app after V1.0.2.88_1.0.50 update.

Updated the nighthawk android app and routers firmware to V1.0.2.88_1.0.50 and im getting router not found messege help.
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jun 02, 2020

Hi Nightcat,

 

If you haven't done so already, may you perform a factory reset on the router after a firmware update. 

 

Christian 

  • Nightcat's avatar
    Nightcat
    Aspirant
    Jun 02, 2020
    Christian_R wrote:

    Hi Nightcat,

     

    If you haven't done so already, may you perform a factory reset on the router after a firmware update. 

     

    Christian 

    Did a factory reset and still says router not found, even when choosing setup a new device.

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Jun 03, 2020

      Nightcat - Thanks for confirming. May you provide me with the current Nighthawk app version you have installed on your android device. 

       

      Thanks,

      Christian 

      • Nightcat's avatar
        Nightcat
        Aspirant
        Jun 05, 2020
        Android app version 2.5.4.1036