NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RAX200 switches my devices from 5ghz to 2.4 ghz without me telling it to
Recently, my RAX200 , which has been working perfectly, has been switching devices that I had connected to the 5ghz band back to 2.4ghz without me manually doing it..even my iphone 11, just sitting...
thanks, thats a good idea.
fortunately, what has seemed to fix it, was to reset up my eax80 extender, and now that seems to have somehow stopped the devices from bouncing over to 2.4; its beena full day and it hasnt happened once, so I am assuming there was something strange witht he extender that was causing it..fingers crossed
thanks, I never enabled smart connect, and all 3 of the bands already have a unique ssid..
wase471111 wrote:thanks, I never enabled smart connect, and all 3 of the bands already have a unique ssid..
Ok so as long as SmartConnect is disabled, it's not possible for the Router to move a device to another radio.
Your device must have the configuration info for it.
On your devices getting directed to 2.4Ghz, find the "known wifi networks" they have listed, and remove your 2.4ghz network from the list.
Then disconnect WiFi and reconnect.
Remember, devices "connect" to your AP/router, the router doesn't connect force-manage connectivity of your devices.
The only exception would be features such as Smartconnect, where the router "pretends" all 3 SSIDs are "one network".
thanks, thats a good idea.
fortunately, what has seemed to fix it, was to reset up my eax80 extender, and now that seems to have somehow stopped the devices from bouncing over to 2.4; its beena full day and it hasnt happened once, so I am assuming there was something strange witht he extender that was causing it..fingers crossed