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Forum Discussion
Ufm-uk
Dec 26, 2022Aspirant
Rax200 wrong password
Recently my rax200 seems to be kickijg Everything off and preventing access via Wi-Fi with a “incorrect password” message. When the password has not been changed.
Kitsap
Dec 26, 2022Master
Ufm-uk wrote:
Recently my rax200 seems to be kickijg Everything off and preventing access via Wi-Fi with a “incorrect password” message. When the password has not been changed.
Additional information would be very helpful.
What is the brand name and model number of the upstream modem/gateway/ONT (optical network terminal)?
Are you sure the Ethernet cable between the RAX200 and the upstream device is good? Cat 6 cable is recommended.
How long has it been since you powered down (pulled the power cord) and let the router set for a couple of minutes before restarting?
What is version number of the firmware installed on your RAX200? The "latest" is not an answer. A version number is required to confirm your answer.
- Ufm-ukDec 26, 2022Aspirant>>> Are you sure the Ethernet cable between the RAX200 and the upstream device is good? Cat 6 cable is recommended.
Yes that’s all good
>>> What is version number of the firmware installed on your RAX200? The "latest" is not an answer. A version number is required to confirm your answer.
Firmware Version
V1.0.10.140_1.0.79- KitsapDec 26, 2022Master
Ufm-uk wrote:
>>> Are you sure the Ethernet cable between the RAX200 and the upstream device is good? Cat 6 cable is recommended.
Yes that’s all good
>>> What is version number of the firmware installed on your RAX200? The "latest" is not an answer. A version number is required to confirm your answer.
Firmware Version
V1.0.10.140_1.0.79Repeat questions from a previous post. Ignoring them will not make them go away....
What is the brand name and model number of the upstream modem/gateway/ONT (optical network terminal)?
How long has it been since you powered down (pulled the power cord) and let the router set for a couple of minutes before restarting?
- Ufm-ukDec 26, 2022AspirantWhat is the brand name and model number of the upstream modem/gateway/ONT (optical network terminal)?
>>> don’t see how that is relevant because the problem is happening on the internal network, but the modem connected is the ZTE three MC801A which has been working with the RAX200 for the last 6 months without issue.
How long has it been since you powered down (pulled the power cord) and let the router set for a couple of minutes before restarting?
>>> Yesterday I did this