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Forum Discussion
Rax200 wrong password
Recently my rax200 seems to be kickijg Everything off and preventing access via Wi-Fi with a “incorrect password” message. When the password has not been changed.
Ufm-uk wrote:
Recently my rax200 seems to be kickijg Everything off and preventing access via Wi-Fi with a “incorrect password” message. When the password has not been changed.
Additional information would be very helpful.
What is the brand name and model number of the upstream modem/gateway/ONT (optical network terminal)?
Are you sure the Ethernet cable between the RAX200 and the upstream device is good? Cat 6 cable is recommended.
How long has it been since you powered down (pulled the power cord) and let the router set for a couple of minutes before restarting?
What is version number of the firmware installed on your RAX200? The "latest" is not an answer. A version number is required to confirm your answer.
>>> Are you sure the Ethernet cable between the RAX200 and the upstream device is good? Cat 6 cable is recommended.
Yes that’s all good
>>> What is version number of the firmware installed on your RAX200? The "latest" is not an answer. A version number is required to confirm your answer.
Firmware Version
V1.0.10.140_1.0.79
Yes that’s all good
>>> What is version number of the firmware installed on your RAX200? The "latest" is not an answer. A version number is required to confirm your answer.
Firmware Version
V1.0.10.140_1.0.79
Ufm-uk wrote:
>>> Are you sure the Ethernet cable between the RAX200 and the upstream device is good? Cat 6 cable is recommended.
Yes that’s all good
>>> What is version number of the firmware installed on your RAX200? The "latest" is not an answer. A version number is required to confirm your answer.
Firmware Version
V1.0.10.140_1.0.79Repeat questions from a previous post. Ignoring them will not make them go away....
What is the brand name and model number of the upstream modem/gateway/ONT (optical network terminal)?
How long has it been since you powered down (pulled the power cord) and let the router set for a couple of minutes before restarting?
- What is the brand name and model number of the upstream modem/gateway/ONT (optical network terminal)?
>>> don’t see how that is relevant because the problem is happening on the internal network, but the modem connected is the ZTE three MC801A which has been working with the RAX200 for the last 6 months without issue.
How long has it been since you powered down (pulled the power cord) and let the router set for a couple of minutes before restarting?
>>> Yesterday I did this
Ufm-uk wrote:
What is the brand name and model number of the upstream modem/gateway/ONT (optical network terminal)?
>>> don’t see how that is relevant because the problem is happening on the internal network, but the modem connected is the ZTE three MC801A which has been working with the RAX200 for the last 6 months without issue.
How long has it been since you powered down (pulled the power cord) and let the router set for a couple of minutes before restarting?
>>> Yesterday I did thisYour ZTE three MC801A is a combination cell modem/Wi-Fi router device. It can have a significant impact on the use, access, and operation of other devices connected downstream on your LAN. Is your cell modem hub configured in bridge mode? If not, you need to review the configuration instructions where it explains how to configure the device to connect a Wi-Fi router downstream.
Read about a double NAT situation on your LAN here: https://kb.netgear.com/30186/What-is-double-NAT-and-why-is-it-bad
Just because a device has been working for the last 6 months with out issue does not mean a great deal. There could have been firmware updates on your cell modem gateway or on your router just prior to your issues starting.