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Forum Discussion
Desabells
May 09, 2023Aspirant
RAX29 — Nighthawk AX2400 WiFi 6 Router
I just purchased a Nighthawk AX2400 router. I connected a Seagate 4TB external hard drive to the USB connector. Everything works but the drive only shows 196 MB of free space. There is nothing on the...
Desabells
May 10, 2023Aspirant
Thanks Michael. I appreciate you taking time to reply. I have reformatted the drive several times using every configuration I can think of, both on Mac and on Windows. I have even formatted it to be just one large volume but so far I have not been successful.
My router is a RAX29. While I don't see this particular router in the list in the link you posted, I see several other RAX models. All of them are compatible with the Seagate Expansion Desktop Drive 4TB Model:SRD0NF2 which is the exact model I have.
I also tried plugging another external drive in but had the same issue. This one was a Seagate Backup Portable Drive 2T Model:SRD00F1 which is also on the list of the RAX routers. That one didn't work either.
Lastly, I plugged in a little SanDisk 60 GB flash drive. That one worked but I don't think 60 GB is going to help me much.
Thanks again for replying.
michaelkenward
May 10, 2023Guru - Experienced User
Desabells wrote:
Thanks Michael. I appreciate you taking time to reply. I have reformatted the drive several times using every configuration I can think of, both on Mac and on Windows. I have even formatted it to be just one large volume but so far I have not been successful.
Does it show any partitions? These can be hidden in Windows. All you are doing is formatting the visible partition. Sadly, ReadySHARE is finding and showing the hidden partition.
Check in the "Disk Management" section in "Computer Management".
My router is a RAX29. While I don't see this particular router in the list in the link you posted, I see several other RAX models. All of them are compatible with the Seagate Expansion Desktop Drive 4TB Model:SRD0NF2 which is the exact model I have.
That list is incomplete and out of date. It is just a guide. The fact that similar routers support the drive you have is a good sign.
Seagate Backup Plus Desktop User Manual - Optional Formatting and Partitioning | Seagate UK
- DesabellsMay 10, 2023Aspirant
I actually did a lot of research on getting rid of the 200 MB partition. You can't do it through Disk Management, you have to do it through Command Prompt. This is how I did it.
- michaelkenwardMay 10, 2023Guru - Experienced User
Desabells wrote:
I actually did a lot of research on getting rid of the 200 MB partition. You can't do it through Disk Management, you have to do it through Command Prompt.
It depends on the partition.
I confess that that I have software that is designed to handle that sort of thing, both Acronis and EaseUS Partition Master.
This is how I did it.Does this mean that you have fixed it?
- DesabellsMay 10, 2023Aspirant
I have been successful in reformatting the drive many times but so far I always end with the same result. If the 200 MB EFI System Partition is present then the router can access the drive but only that 200 MB partition. If that 200 MB partition isn't present any longer (because of reformatting and removing it) the drive is not even recognized.
I'll keep working with it and see if I can come up with something.
Again, I appreciate you offering suggestions.