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Forum Discussion
bardiferously
Jun 25, 2024Aspirant
RAX29 WiFi 6 Router not connecting at WiFi 6 with my laptop
Nighthawk AX2400 WiFi 6 Router (RAX29) connects with my laptop at WiFi 5 (ac). How do I have it connect with WiFi 6 (ax)? My laptop's card is the Intel Wi-Fi 6 AX201. Looking for the wisdom of ...
FURRYe38
Jan 21, 2025Guru - Experienced User
And disabling Guest Network, the main WLAN only seems to use AC with your AX device?
You can always change the 10. subnet back to default that the RAX uses. 192.168.1.1. You don't have to use 10.x.
bardiferously wrote:
Back to my original question: Why does my Guest 5GHz network use the AX protocol while my Primary network (using the "Smart Connect" option) at 5Ghz use the AC protocol?
My Equipment consists of:
- CM1100 Modem
- AX2400 WiFi Router (RAX29)
- Intel Wi-Fi 6 AX201 card inside my Windows 11 laptop
- ISP is Xfinity
- All hardware has most up-to-date drivers & firmware; Windows 11 24H2 is also up to date
- Both Netgear Modem & Router installed with basic, factory settings
- the RAX29 was set up using the Nighthawk App and the option to have Smart Connect enabled on the Primary network
- FWIW, the default gateway on my home network is 10.0.0.1, not something I selected but was "there" when I plugged in the Modem and it was activated by Xfinity
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And this is for NETGEAR - WHY WON'T MY RAX29 ROUTER POPULATE IN THE ASSOCIATED PRODUCTS field above???
bardiferously
Jan 22, 2025Aspirant
Why would disabling the Guest network change how the Primary network choose protocol? 🙄🤔
Sorry to say that no one here has really ⚙️🔬 taken a real gander at answering the main question, why the Guest network connects with WiFi 6 and the Primary network connects at WiFi 5 --- and all other settings seem to be the same otherwise.
- plemansJan 22, 2025Guru - Experienced User
bardiferously wrote:
Why would disabling the Guest network change how the Primary network choose protocol? 🙄🤔
Sorry to say that no one here has really ⚙️🔬 taken a real gander at answering the main question, why the Guest network connects with WiFi 6 and the Primary network connects at WiFi 5 --- and all other settings seem to be the same otherwise.
Its because the router doesn't determine what speeds you connect at, the device (phone/laptop) does. The router broadcasts the signal and its on the device connection to determine which link rate/protocol it connects at. If the router was changing its protocol, when a slower device connected, all devices would slow down.
- plemansJan 22, 2025Guru - Experienced User
maybe go through your device manager and check the intel advanced properties and see if something isn't set properly. Since its the only device with issues
- bardiferouslyJan 25, 2025Aspirant
Still makes no sense 🤔 to me: Why would my laptop connect to the same router (my home WiFi) using the AX/WiFi 6 protocol on the Guest network but use the AC/WiFi 5 protocol on the Primary network? All other settings the same. 😐😐
Perhaps over the next week I'll do a factory reset on the router and set it all up again and see if the "Windows Solution" (as I call it) will change things for the better. Will post results then.📆
I do appreciate the eyes 👀 on this issue. Thanks.
- FURRYe38Jan 22, 2025Guru - Experienced User
Something you should maybe contact NG support about and open a support ticket.
If you have troubleshot this and factory resets and such are not resolving this for your, then maybe NG support and help you out. Possible faulty unit that needs an RMA.Good Luck.
- KitsapJan 22, 2025Master
bardiferously wrote:Why would disabling the Guest network change how the Primary network choose protocol? 🙄🤔
Sorry to say that no one here has really ⚙️🔬 taken a real gander at answering the main question, why the Guest network connects with WiFi 6 and the Primary network connects at WiFi 5 --- and all other settings seem to be the same otherwise.
The Primary network and the Guest network are two independent networks. The Guest network is isolated from the Primary network and normally devices connected to one cannot communicate with devices connected to the other. Historically, Smart Connect only applies to devices trying to connect to the Primary Network. Experienced users recommend Smart Connect be disabled with separate unique SSIDs assigned between the two networks.