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Forum Discussion
Rax30 amber light or no light on internet led
I’m not extremely computer savvy so I need help. My rax30 keeps intermittently showing the internet led light as amber or off. Everything is connected and seems ok for a while then I lose internet ...
The modem I have is an Arris surfboard sb6141. It’s just a modem, not a router.
Router firmware version v1.0.10.94_3
I just found out my internet provider is working on a “node” in the area. I’ve been having issues off and on for a while though, so not sure that will be the fix i need.
Router firmware version v1.0.10.94_3
I just found out my internet provider is working on a “node” in the area. I’ve been having issues off and on for a while though, so not sure that will be the fix i need.
Darkricra wrote:
The modem I have is an Arris surfboard sb6141. It’s just a modem, not a router.
Good. That rules out a lot of possible problems.
Does the modem have LEDs that tell you anything useful? If that isn't connected. then your router can't either.
Do the router's logs have any useful clues?
Router firmware version v1.0.10.94_3
There has been a "Hotfix" since then.
RAX30 Firmware Version 1.0.11.96 - Hot Fix | Answer | NETGEAR Support
No harm in trying, but I wouldn't expect that to fix this sort of problem.