RaX30 does not detect internet, but N600 does

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Mytherainbow wrote:
I bought a new Nighthawk router, RAX30, and have tried power cycling both modem and router together 

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What is that modem? Make and model?

When rebooting things you have to do it in the right order.

Be sure to restart your network in this sequence:

• Turn off and unplug modem.
• Turn off router and computers.
• Plug in and turn on modem. Wait 2 minutes for it to connect.
• Turn on the router and wait 2 minutes for it to connect.
• Turn on computers and rest of network.

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When I was poking around on 192.168 I stumbled on a firmware update button, it claimed firmware was up to date but I'm not sure how it would know since to date it's not connected to the internet

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You do not need an Internet connection to update the firmware. Download it with something else and then manually update the firmware with the download.

How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support

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I plugged my old netgear dualband N600 and internet worked just fine.

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What is that router. (N600 is a wifi speed, not a model number.)

When you replace a router, you may have to reset the modem. Then add the router and take it through its setup process.

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tried the nighthawk app, tried the setup wizard on 192.168.1.1

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Try to avoid the Nighthawk app. A manual setup with a wired connection to the router is more reliable and gives you more control over the process.

Visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware.

Check the section in the manual Manually set up the Internet connection.