NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RAX30 Dropping WiFi Randomly
Hey there, I have a 1.5 year old RAX30, running firmware version 1.0.14.108_1, and it will randomly drop wifi on a number of devices I have connected, until I reboot the router then it works fine for anywhere from a few hours to a week, then will just randomly drop it again.
Logs don’t show any events that could be causing it, at a complete loss here
1 Reply
Do any of the LEDs on the router turn AMBER when this happens?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.What devices do you have connected?
How many devices?
Happens with wireless and ethernet connected devices?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR CommunitiesHas a factory reset and setup from scratch been performed since last FW update?
